With advancements in "mobile technology", Lone Working is a reality for a growing number of workers from a wide variety of sectors.
It makes sense...but could increase risk to staff and organisations.
The content of this course reflects the knowledge and skills units within the "Managing Workplace Violence National Occupational Standards" (NOS) and can be used as part of IOSH CPD Development. Our training is delivered by personal safety specialists who hold qualifications and years of experience as both front line practitioners and trainers.
All of our courses can be tailored to your specific requirements, at no additional cost.
Here are the learning objectives from one of our most popular courses, which combines Lone working and Personal Safety
What to look for and what to do to help
The realities of knife crime, the law and what we can do
Recognising and dealing with conflict effectively
Like all of our courses, our Lone Working and Personal Safety course was developed in direct response to the needs of our clients. We are very proud of the amazing feedback we have received and I hope you will take a minute to check out "Our Clients" page to see what they have said about us.
Kayleigh: Victim Support Worker
Tamsin: Social Worker
Sarah and Manny: Local Authority
Oakwood have proved a great training provider to work with. Terry always strives to understand the organisation and context of the training. His design and delivery very much hit the mark for us resulting in great initial feedback and subsequently behavioural change. In addition Oakwood are flexible and easy to communicate with.
Oakwood really understood the issues our staff had in their roles and were able to adapt to this rather than just a generic off the shelf module. All I can say is how pleased I am with the work they have been doing with us, the feedback from staff is not just excellent, but how it adds value to what they are doing.
We feel protecting our staff in their day to day jobs is vital, and as such its vital they are trained effectively, and Oakwood has delivered consistently for us since we have used them, thank you!”
Charnwood Borough Council recently engaged the services of Oakwood Training to deliver some personal safety training for our frontline Housing Staff. Terry delivered four courses to mixed groups and the feedback from all staff has been excellent. The training was pitched at exactly the right level and we found the course to be interactive, lively and fun. I would highly recommend this training for any of your staff who are required to interact with members of the public during their work activities. It will give them the knowledge and tools required to assess risk and work safely.
We always get really good feedback from delegates attending training provided by Oakwood and Terry. Their knowledge, style and programme content are a great fit for our organisation and they are always willing to tailor programmes to suit our specific needs. Oakwood keep in touch with delegates post training providing some useful reminders through videos and other information which really adds value to the training they provide and embedding knowledge into everyday working.
Check out "Our Clients" page to see what they have said about us.
We know that you and your staff will love this course. Remember, we can alter any content to suit your specific needs to ensure you get the most out of your training. If, for whatever reason, you are unhappy with the course, we will give you a full refund.
Breakaway or Disengagement skills are physical techniques to get you away from any potentially hostile/aggressive encounter. It's not fancy martial arts and you don't need to be a ninja (although, please tell us if you are!)
The techniques are designed to be easy to use and recall should you ever need them. They have also been thoroughly medically reviewed and risk assessed so you can be sure we have your safety as a priority.
Running miles a week and hitting the gym every day is not a requirement of this course! If you currently struggling with an illness or carrying an injury that you're worried about, get in touch and let us know. We will make sure you are looked after.
Well, that depends on the content decided by the people who commissioned the course, which will be based on a suitable and sufficient assessment of the risk you may encounter in your work.
As a guide however, we spend on average 30-40 minutes on our physical techniques. The focus of the course is on preventing the need for any physical response, by recognising the early signs and doing something about it before it gets to that point.
A stitch in time...
No. Nothing is mandatory (unless your employer says otherwise). We do, on occasion, have people who do not take part in the physical for a wide variety of reasons. They are still able to learn through observation and we are sure you will take something away from this small part of the course.
Absolutely. We don't believe in a "one size fits all" approach. We involve you in course design from the outset, and even include policy and guidance specific to your department. We want your event to do what you need it to do. And best of all...it doesn't cost you any more.
Of course. We would obviously advise you not to take an active role in the physical elements. After all there are two (maybe more) of you to consider!
Comfortable clothing which allows free movement is a must. Long bottoms and closed flat shoes are great. No need for a trip to sports shop though.