Fullhurst Community College
Education Training Manager
Social Care Trainer
Leicestershire County Council
Terry and the team delivered 3 mental health and wellbeing training days for managers at Barnardo's Scotland. They were extremely responsive to our requirements and adapted the training to meet the needs of our organisation. Oakwood have an evident enthusiasm and passion for mental health and wellbeing and a willingness and ability to quickly adapt the training programme to suit the audience - the 2nd and 3rd sessions were changed following an astute 'reading' of the audience for the first. I would happily recommend Oakwood to other clients and in fact have done so to internal colleagues who have also gone on to use them for training.
From start to finish Oakwood have been superb, both Terry and Gemma are a genuine delight to work with. Alongside their professionalism, obvious knowledge and skills with regards to De-escalation and Personal Safety and Train the Trainer, they have also been easy to contact and discuss requirements with, very enthusiastic and more than happy to accommodate business requirements. The delivery style of both Terry and his other trainers has been consistently excellent with our colleagues always commenting on how interesting, engaging and knowledgeable they are. From an L&D point of view we couldn’t ask for anything more and personally, they would always be my first choice of provider for Personal Safety
Two things make this training work in my organisation: the message and the messenger. The sound advice and practical techniques presented are spot-on for our very diverse services. Terry himself has the highest approval ratings from every type of delegate who attends the training. His friendly, no-drama approach coupled with his serious credibility and experience makes him the right trainer for this sensitive topic
Terry is approachable and seeks to understand the ethos of the organisation to inform the training outcomes. Terry assisted us to revise an organisational policy in regards to Risk Assessments incorporating legislation such as HSE, good practice such as Positive Behavioural Support model and supporting us to codify our approach and develop a more robust risk assessment process
We have worked with Oakwood Training for the past four years. Terry’s knowledge has been invaluable in designing courses and operational procedures that help us reduce risks to our staff. I consistently hear great comments from staff who have attended courses and I enjoy working with Terry on the different approaches we need for our diverse range of services.
Oakwood really understood the issues our staff had in their roles and were able to adapt to this rather than just a generic off the shelf module. All I can say is how pleased I am with the work they have been doing with us, the feedback from staff is not just excellent, but how it adds value to what they are doing.
We feel protecting our staff in their day to day jobs is vital, and as such its vital they are trained effectively, and Oakwood has delivered consistently for us since we have used them, thank you!”
I cannot speak highly enough of Oakwood Training and would definitely recommend their Personal Safety and De-escalation course. They have been so accommodating in ensuring that it is tailored to our needs and everyone who attends not only has enjoyed the training immensely but they go and tell other Lone Workers that they must attend, doing our job for us! Terry is great at engaging all colleagues and gives out the right amount of information and practical help to make sure that our colleagues feel confident when they are out and about during their working day. They adapted the course to include aspects from our Health and Safety manager, ensuring that all parties are happy with the content.
As an L&D Manager, Oakwood Training are a joy to work with. I really value their “can do” attitude and keenness to help and support. The ability to blend their professional expertise with our needs, produces training that always gets great feedback from participants.
I have experienced the Mental Health First Aid training previously and have always found it incredibly informative. What was different about Oakwood training was how they delivered. Terry is clearly an expert in the field but delivers in a way that facilitates empathy and thus brings the learning to life. The classroom element was relaxed yet highly informative and Terry was able to answer any questions we posed. I wouldn't hesitate to work with Oakwood training again
Oakwood training have now delivered two excellent sessions to our Roadshow and Hub teams on De-escalation. The company were extremely professional and tailored the training to meet our needs, something that not all training providers will do. The Trainers are extremely engaging and informed, using their expertise to bring the sessions to life. Courses were delivered in an interesting and interactive way, receiving very positive feedback from all who attended. They have provided excellent resources post training and we are all implementing the learning from the day. Thank you to Oakwood and Terry for your excellent training.
Terry and his Team at Oakwood Training have provided Mental Health Awareness Workshops for the Group. These have been exceptionally well received, providing real insight into the issue, whilst helping Managers develop the tools to support their colleagues in this area. The best thing about working with Oakwood is the knowledge and experience of the Facilitators. I am highly likely to recommend them to others.
I have now attended two sessions of training carried out by Terry covering both mental health first aid and personal safety. Terry made both sessions very engaging, thought provoking and fun. The depth of experience and clear passion of the trainer about the subjects covered - very inspirational. I am very likely to recommend Oakwood Training to others and and already have done.
In my twenty years in the third sector I have not come across a better coach/tutor. Oakwood spoke with my Team Managers when designing bespoke courses to suit our organisation’s specific needs at no extra cost. The courses were excellent and extremely well received by staff (100% satisfaction). I would highly recommend Terry to any organisation
As a geographically dispersed group of Alternative Provision schools, Oakwood provided the solution to a consistent approach to the safe and positive handling of students. Our staff now have the confidence to deliver training in house in order to keep staff and students safe across our schools